How It Works
1 - Production (2 to 5 days): After we receive your order, we shift into production mode. During busy seasons, the process typically takes 1-2 days longer. Please understand.
2 - Shipping (7-14 Days or Faster): Want to get your item faster? Select the 'Expedited shipping' option after adding your product to the cart for the fastest shipping method we can provide. There are also different shipping options available at checkout.
Delivery
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
After we begin to deliver your order, we will send you a Shipping Notification email, including the information of your Order ID and Tracking Shipping Number. You can check the status of your order online by logging into the Track My Order page with your Order ID and email.
Please Note: If you do not receive our order notification email, please check your spam box, or please contact us to provide the email address you used to place your order. If you have any other questions regarding shipping, please contact our Customer Service Representatives.
- The above time frame is only applicable for orders to the US with standard shipping methods.
- International orders: It may take 2-5 days longer due to the customs clearance process.
*Due to unpredictable postal service delays, specified delivery dates are not guaranteed.
- For more information about Shipping and Delivery, visit here.
- Learn more about Returns and Refunds here.
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